Our widgets integrate themselves into your store for a seamless experience for your customers, but some stores are unique enough to require extra configuration before they sit perfectly with your other store elements.
Here are some common symptoms that indicate that you might need advanced configuration:
you've already made sure that your widget has been added via the theme editor
your widget is on the page, but it's overlapping or obscured by other elements
your widget is in completely the wrong place on the page
you need your widget to behave slightly differently on mobile devices
⚠️ This guide is for people who understand a little about how web pages are structured. If that's not you, or you'd like some help, simply reach out to our support team and we can help configure your widgets the way that you'd like.
Accessing advanced settings
The settings we're about to look through can be found on the pages for each widget:
The technical settings can be found by opening the "Advanced options" section and then opening the "Technical options" section.
Setting Descriptions
Setting | Effect | Possible Values |
Custom selector | When placing your widget on the page, we look for an anchoring element by using this selector. | Any valid CSS selector |
Custom position | After finding your anchoring element, we place your widget in the position described by this setting. | Any valid position |
Height | A fixed height for your widget | A number describing the height in pixels |
Width | A fixed width for your widget | A number describing the width in pixels |
Cart updates | Enables/disables the script that listens for changes to your cart. In some cases, especially when there are many other complex apps installed in your store, this can prevent our app conflicting with others. |
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For more guidance on how to use each of these settings, reach out to our support team.